Partypoker Support Service is created to provide feedback with the poker room’s players, who may any time ask the qualitative staff to help with some problems. The user's request will not be left unattended, and it will be resolved as soon as possible.
A player can contact the support service of Partypoker in several ways:
Before you decide to contact the Partypoker Support directly, we recommend you to examine a special section FAQ (frequently asked questions), where you can find solutions to the most common problems from different categories: account, tournaments, tables, technical questions, etc. Perhaps, you will be able to solve your problem yourself with the help of the information given in this section.
The most requested contacts (support partypoker) are located in a special section “Support Center”, which can be reached in two ways:
1. Click on the «Support» tab in the lobby of the poker room. A player will be redirected to the target page.
2. Go to the Partypoker official website and press the «Contact» tab, which is located at the bottom of the website.
After any of these actions is implemented, a user reaches the ‘’Support Center’’ page.
Only those users who play for real money in the poker room are able to use live chat of Partypoker. As a rule, players do not have to wait for a long time for an available staff member to ask him a question of interest. It is worth clarifying that the conversation almost always is carried out in English.
It is very easy to start online-chat:
1. Open the “Contact” tab.
2. Click on “Live chat”.
3. Enter the data and wait for an available operator of the support service.
It is the most popular way to communicate with the support service.
For general issues, you should write to the following email address: email@example.com
If you have questions about financial transactions (deposits, withdrawals): firstname.lastname@example.org
For issues on responsible gaming (for example, if you want to block a casino): email@example.com
If the solution of your problem is urgent, you can contact the Partypoker support directly by calling.
Client’s support hotline works round-the-clock. The Phone Support is available only in English, German and Russian languages.
Choose your country of residence in the list and use the given number.
There is also an international phone number: +350-2005-0509.
In order to solve your problem as soon as possible or to get the most detailed response from the support service, a player should follow a few recommendations to make a request: