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How to contact Titan Poker Support

Titan Poker 2019

Titan Poker customer support is considered one of the best in the industry. Proof of this fact is the Gambling Online Magazine Award for Best Poker Customer Service.

It's no coincidence that the poker room received this award, and we will tell you how to contact Titan Poker support personnel. This can be done in several ways.

Ways to contact Titan Poker Customer Service

All Titan Poker players are able to contact the support service from 06:00 am to 00:00 am (GTM) every day, seven days a week. Specialists of the department can reply to you by e-mail, phone, fax, as well as through online chat in the poker room.

The support service will be happy to listen to each user regardless of the matter: whether he/she needs some help or just wants to share opinion about the poker room.

Titan Poker Customer Service

When contacting Titan Poker support by email, don't forget to specify your username. In this case, your request will be processed in the shortest possible time.

  • General questions and comments: supportru@titanpoker.com
  • To send documents: docs@titanpoker.com
  • Marketing department: marketing@titanpoker.com
  • Feedback, suggestions and comments: feedback@titanpoker.com
  • For VIP players: vipclubru@titanpoker.com
  • SEO related inquiries: search@titanpoker.com

Postal Address of the Titan Poker Support Service:

PO Box 45

Post office Mladost 1784

Sofia

Bulgaria

Pros and cons of contacting the customer support

Phone call

  • Possibility to explain the crux of the problem in details.
  • Possibility to resolve the problem quickly.
  • Not all calls are free of charge.
  • It’s not always possible to confirm the customer’s identity.
  • Sometimes, a conversation record is not saved (to confirm the call if necessary).

Email

  • E-mail correspondence is convenient to be saved.
  • This way of communication is free of charge.
  • It takes longer to get a response (than by contacting via phone, for example).

Online Chat in the poker room

  • It’s free of charge.
  • Quick response from the customer support’s member.
  • The conversation records are stored on the server.

Whatever you choose from the aforementioned methods of communication, be polite when contacting Titan Poker support. Describe your problem in details and then the customer service will solve your problem in the shortest possible way.

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Editor
Cardmates journalist, news editor and translator since 2018. Specialization: poker news and review of events.
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