Unlike most poker rooms, Partypoker allows its players to change their screen names, and if you have chosen the wrong name when creating an account – you can easily change it for another one.
What is more, for this you don’t need to make up any particular circumstances and beg the support to help you - your desire is enough.
The reasons to change the nickname in the poker room may be different:
And there are a lot of other reasons.
You can change your nickname at Partypoker in a few simple steps.
Step 1. In order to change the screen name in the poker room, you need to submit an application by applying to support service. Email to firstname.lastname@example.org that you would like to change your nickname in the poker room, and after that, you will get a letter with detailed instructions. You can also implement the changes in the client of the poker room through the "Settings" menu.
Step 2. In order the support service to examine this issue more thoroughly, provide them with the following information about your account:
You also need to give them five variants of your new nickname (in order of preference). Several variations of the screen name are needed in case the nickname you want is already taken or it is unavailable for some other reasons.
When choosing the new screen name, you need to consider the following details:
But be careful and attentive when choosing a new nickname, as you can change it at PartyPoker just once!
If you try to change your nickname twice, you will receive an email with the following content:
The request is denied. Our records indicate that you have already changed your nickname.
Step 3. As soon as the Partypoker’s support receives all the necessary data from you, they will make the required alterations. As a rule, you will be notified about the changes by email.
That's it, you can play under the new nickname in the poker room.
Sometimes, when you register in the poker room and do not play there for a long time, you realize that you have forgotten your Partypoker nickname. It is not safe to create a new account, as you can be accused of multi-accounting, and both of your accounts will be blocked. You can't change the nickname this way too since to get a new screen name, you need to specify the old one. What to do in this case? We have written about this issue to the support service of the poker room.
«In this case, you need to recall which e-mail was specified during the registration and to contact us using it. If you do not remember the e-mail, then give us a copy of your passport and then, if we find your account, we will need to change the account e-mail to the one you use to write us, as well as contact you by phone (if you remember the number you’ve indicated, and if it is inactive, please provide us a new number)».
According to this information, we can draw several conclusions: you need to write to the support using the email that you want to link with your account. Also, you have to know a phone number and an email address specified during the registration. If you haven’t recalled the email address and you really need to restore your account – then you will have to send the documents to the support service of the room.
If the support service does not find your account, you can create a new one with peace of mind (but we suggest you save the correspondence stating that support didn’t find your account in the poker room ... just in case).
When sending the documents to the support, take into account the following details:
Support assures that your documents will be placed to a reliable database; they will be considered only by a special department and will not be given to the third parties or companies. Thus, you can be calm.
We hope that the article will be useful for you, as well as it will answer your questions and help you to solve the problems.