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GGPoker support: all methods of communication with support

​All players of GGPoker can contact the qualified staff at any time if questions regarding the work of the poker room arise.

At the moment, there are several ways to contact GGPoker support service – via email and through online chat on the official website.

GGPoker e-mail

This method is good for all GGPoker users, as an employee will contact you for solving your problem. Send e-mail to help@ggpoker.com on all issues. The answer is received within 1-2 days. If your issue is on deposits, withdrawals, payment methods, then you can also write to cashier@ggpoker.com

GGPoker online chat

If you enter ggpoker.com official website, you will see online chat at the right bottom. The poker room’s staff is not always online, but they will answer you during the day and solve any issue.

How to contact GGoker support

In GGPoker lobby, the button “support” is in the bottom right corner:

GGpoker support

How to communicate with GGPoker support correctly

In order to quickly solve your problem and get a detailed answer to your question, we propose you to follow some recommendations:

  • Don’t try to trick the poker room, especially in the case of questions concerning the account blockage. Give only the truthful information.
  • Don’t use the words with a commanding tone and foul language. You can be banned and you won't be able to write in the chat.
  • If possible, attach a screen shot of your problem for more immediate solution.
  • Try to articulate your thoughts clearly.

Pros and cons of GGPoker support

  • Quick solution of the problem.
  • High professionalism of support staff.
  • Online chat of support service
  • There is no phone number to contact the poker room.
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Sunrise
Editor
Cardmates journalist, news editor and translator since 2016. Specialization: poker news and review of events.
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